Bel-AirBarangay · Makati
Text size
Motion
Sign inOr create an account Track a requestYour reference number News and eventsWhat's happening DirectionsHydra Street, Bel-Air Village (opens in a new tab)

Accessibility statement

A website for every resident.

Whether you are 13 or 80, use a screen reader, need larger text or read on a small phone, this website should work for you. Here is how well it does, and where it still falls short.

Statement date October 20, 2026Next review October 2027

The standard we follow

This website aims to meet the Web Content Accessibility Guidelines (WCAG) 2.2, level AA, the international standard for accessible websites.

For text, we aim higher than that, because many of our readers are older or read on small phones:

  • Reading text, labels and controls have a contrast of at least 7 to 1 against their background, and large headings at least 4.5 to 1.
  • Text is never smaller than 14 pixels, and ordinary reading text is 18 pixels.

This statement will be confirmed by a full accessibility audit before the new website goes live.

What is built in

  • Bigger text, one tap away. The A · A+ · A++ buttons at the top of every page (in the menu on phones) make all the text larger. Your choice is remembered on your device.
  • Works with a keyboard. Every link, button and form can be used with the Tab and Enter keys. A "Skip to content" link comes first on every page, and the item you are on is always clearly outlined.
  • Less movement. Press Pause motion, a button in the top bar of every page (in the menu on phones), or the one here. The slideshow, the moving photographs, the photo strip on the gallery page and the scroll stories stop, with everything shown at once. Your choice is remembered on your device. If your device is set to reduce motion, nothing moves to begin with.

  • Clear forms. Every field has a label. Required fields say "(required)" in words. If something is missing, the message says what to fix and takes you to it.
  • Never colour alone. A status such as "In review" or "Not approved" is always written in words, not shown only by a colour.
  • Big targets. Buttons and links are at least 44 by 44 pixels, so they are easy to tap. Links inside a sentence are the size of the text around them.
  • Phones, tablets and laptops. Pages fit any screen from a small phone to a wide monitor, and never scroll sideways.
  • Pictures described. Photographs that carry information have a short description for screen readers. Purely decorative photographs are skipped.
  • Plain language. Pages are written in short, everyday sentences.

What is not finished yet

We would rather tell you than let you find out:

  • Some older documents you can download, such as scanned ordinances and forms, are pictures of text that a screen reader cannot read. Ask us and we will give you the document in a form you can use.
  • The Chat with us assistant gives set answers. If it can't help, it points you to Send us a message.
  • The website is in English only for now.
  • Pages are written by barangay staff, so a single page may occasionally fall short. Please tell us when one does.

Get help or report a problem

If something on this website is hard or impossible to use, please tell us. Say which page and what happened. We will reply and tell you what we are doing about it.

  • Send us a message and choose "This website, or using it with a disability". Leave an email if you want a reply. We aim to reply within 3 working days.
  • Call the hall at (02) 8895-4011, Monday to Friday, 8:00 AM to 5:00 PM.
  • Visit the Barangay Hall on Hydra Street. Staff can read a page with you, or fill in a form with you.

If you need any information on this website in another form, such as large print, read aloud, or explained in person, ask and we will provide it.

This statement was prepared on October 20, 2026. See also our privacy notice.

Was this page helpful?

Chat with Barangay Bel-Air

Assistant available now

How would you like to reach us?

Send us a messageA question, a suggestion or a thank-you · no account needed

Don't share ID numbers or bank details here. How we handle messages: privacy noticeHall hours Mon–Fri 8:00 AM–5:00 PM (PH time)

Find a service or page

Search services, documents, events, news and more.

Popular
Barangay ClearanceFor employment, business and other requirementsDocument Certificate of ResidencyProof that you live in Bel-AirDocument Barangay Business ClearanceApply online, print the A4 form, pay at the hallBusiness Community Tax Certificate (Cedula)Issued at the barangay hallDocument Barangay IDApply or renewID Tulong BahayFree household repairs · daily 7–11 AM, 1–5 PMProgram Report a concernStreetlights, roads, maintenance, anything elseRequest
Documents
Certificate of IndigencyFor medical, legal and scholarship assistanceDocument First-Time Job Seeker CertificateFree of charge under RA 11261Document Forms and documentsApplication forms as PDFForms Check a certificateScan or type the code on a barangay documentCheck
Programs and events
Events and registrationFree screenings, LTO on Wheels, classes, medical missionsEvents Clinic servicesConsultations and health programsHealth Register a petPet tag with a QR codePets Makati CardsAssistance with the city's resident cardsProgram E-JeepsElectric jeepney service around the barangayTransport
News and government
News and advisoriesAnnouncements, alerts and storiesNews Barangay CouncilThe Punong Barangay, the Kagawad, the Secretary and TreasurerGovernment Sangguniang KabataanThe youth council and its programsGovernment CommitteesWho looks after safety, health, streets, seniors and moreGovernment Ordinances and resolutionsSearch by year, number or subjectTransparency Full disclosureBudgets, reports and financial documentsTransparency ProcurementBids, notices and awardsTransparency
Help
Track a requestEnter your reference numberStatus Sign in or create an accountRequests, registrations, profileAccount Contact the barangay(02) 8895-4011 · Mon–Fri 8 AM–5 PMContact Send us a messageA question, a suggestion or a thank-you · no account neededContact Search the whole websiteNews, ordinances, officials, events and pagesSearch
↑ ↓ to move · Enter to openEsc to close

Emergency

For police, fire or medical emergencies anywhere in the country, dial 911 first.

911National emergency hotline · police, fire, medical

What to do in an emergency

Only verified numbers are listed. Direct lines for the Makati police, fire and rescue stations will be added once the barangay confirms them.